Careers at Ballet Austin

POSITION TITLE:
Accompanist

DEPARTMENT:
Academy Piano

REPORTS TO: 
Joshua Piper, pianist coordinator

PART-TIME POSITION: 
This is a permanent, part-time position with variable hours.

EXEMPT/NON-EXEMPT: 
Exempt

COMPENSATION: 
$15 to $25 per hour, commensurate with experience

POSITION SUMMARY:
The Accompanist will play piano for evening classes at the Ballet Austin Academy, accompanying students in the Lower School (children and young students). The Accompanist may have opportunities to play for other classes and work more hours as needed.

QUALIFICATIONS:

• Must have prior experience playing for ballet classes. In-person audition with ballet class combination-appropriate music is required. If you do not have experience playing for ballet but would still be interested in learning more, please email Joshua Piper at pianistcoordinator@my.m.yipinhou168.com to set up a time to observe.
• Prior ballet class accompaniment experience is required.
• Recorded examples of class accompaniment required. A link to video examples (such as YouTube) of applicant’s ballet piano playing is preferred. If video is not available, please include link to audio recordings (such as an album of ballet music).
• Must be available to work as scheduled (reliable, responsible and prompt).
• All applicants will be subject to a pre-hire criminal background check.

TO APPLY:

Please send cover letter, resume and Ballet Austin employment application to:

Ballet Austin
ATTN: Joshua Piper, Pianist Coordinator
501 W. 3rd Street
Austin, TX 78701
pianistcoordinator@my.m.yipinhou168.com

POSITION TITLE:                    
Certified Pilates Instructor

REPORTS TO:                         
Director, Butler Center for Dance & Fitness

SUPERVISOR:                         
Pilates Program Director

DEPARTMENT:                        
Butler Center for Dance & Fitness & Pilates Center

EXEMPT/NON-EXEMPT:          
Non-exempt, Permanent part-time position (8 to 20 hours per week as scheduled with opportunity to build hours)

HOURS:
Hiring specifically for weekend and evening hours.  Please only apply if you are available to work weekend and evening hours. Other times may be scheduled as needed.

COMPENSATION:                    
Hourly, Starting at $33 per hour and is commensurate with training and experience. We do not contract with instructors. As employees of Ballet Austin, all payroll taxes and liability insurance is covered.                                

POSITION SUMMARY:
The Pilates instructor will join a team of instructors and will teach hourly Pilates classes as needed, including mat and reformer sessions, and may teach both private and group reformer classes. This position is open to an individual who is knowledgeable and experienced in the Pilates practice, and is passionate about health and wellness, loves helping clients and customers to achieve their full fitness potential, and would like to work at Ballet Austin’s state-of-the-art Pilates Center, located in downtown Austin.

ESSENTIAL JOB FUNCTIONS:
Teach Pilates classes as scheduled in the Pilates Center, including group reformer classes, private and duet sessions, and Pilates-based mat workouts as needed.
Maintain a safe and clean working environment for clients and visitors to the Pilates Center.

QUALIFICATIONS:

• Must have valid comprehensive Pilates instructor certification
• Must have knowledge of and experience with Pilates reformer equipment
• Must have experience teaching Pilates in a professional environment
• Be able to work in a team environment
• Experience in a client-facing environment and ability to interact warmly and professionally with customers
• Be available to work as scheduled (reliable, responsible, and prompt)
• All applicants will be subject to a pre-hire criminal background check

TO APPLY:
Please email cover letter and resume, as well as the completed application for employment directly to Vicki Parsons, director, Ballet Austin's Butler Center for Dance & Fitness, at vicki.parsons@my.m.yipinhou168.com. 

If email is not an option for you, you may also mail to (or drop off at):

Ballet Austin
ATTN: Vicki Parsons
Director
Butler Center for Dance & Fitness
501 West 3rd Street
Austin, TX 78701

POSITION TITLE:                     Customer Experience Team Coordinator

REPORTS TO:                          Director, Butler Center for Dance & Fitness

POSITION:                                 Part-Time - 20 to 30 hours/week.

COMPENSATION RANGE:       $16 - $18 per hour       

Ballet Austin is nonprofit organization established in 1956 that is home to one of the largest professional contemporary ballet companies in the United States. Led by Artistic Director Stephen Mills and Executive Director Cookie Ruiz, Ballet Austin operates as a 501(c)3, consisting of a professional ballet company, apprentice company, trainee program, ballet academy and community dance and fitness center that offers a variety of dance and conditioning classes to the general public.

The Customer Experience Team Coordinator works as a member of the Customer Experience Team ensuring that an exceptional level of customer service is experienced by each customer, and coordinates the day-to-day scheduling of the Customer Experience Team, making sure that staffing requirements for every shift are covered.

KEY RESPONSIBILITIES:

Customer Experience key responsibilities include, but are not limited to:

• Maintain knowledge and information of Ballet Austin’s current product offerings.
• Create, retains and deepens relationships with new customers, and builds ongoing relationships, developing customer loyalty.
• Assist with outreach efforts in the 78701 neighborhood for new customer acquisition.
• Ensure guests and customers are greeted and assisted as they enter the building.
• Ensure incoming calls are answered and assisted in a timely manner, and messages returned.
• Maintain a comprehensive working knowledge of the MINDBODY Online Management System, and a basic knowledge of online ticket purchasing methods.

Staff scheduling key responsibilities include, but are not limited to:

• Maintain a knowledge of CE Team member schedules.
• Receive requests for CE Team shift changes.
• Coordinate changes in shift schedules and ensure all shifts are covered.
• Covers CE Team shifts when substitutes are not available.
• Ensure that the CE Team Schedule calendar is up-to-date.

Administrative Responsibilities

• Provide administrative support as assigned by the Director or the Associate Director
• Ensure essential information and communications for the Customer Experience Team is coordinated, organized, and easily accessible. Assists in disseminating information to the team as needed.

Minimum Qualifications:

• Spanish language proficiency a plus
• Outgoing, energetic, and confident personality
• Excellent communication and interpersonal skills
• Ability to work as part of a team
• Must be organized, detail-oriented, dependable, and adaptable
• Ability to work a flexible schedule when needed
• Ability to prioritize and work well in a fast-paced environment
• Ability to follow directions and carry out assigned tasks in a timely manner
• Customer service experience
• Computer aptitude and database experience, including proficiency with Microsoft Office (Word, Excel, Outlook, etc.)

TO APPLY:

Please send cover letter and resume to, as well as COMPLETED APPLICATION to:

Ballet Austin
ATTN: Vicki Parsons
Director
Ballet Austin's Butler Center for Dance & Fitness & Pilates Center
501 W. 3rd Street
Austin, TX 78701
vicki.parsons@my.m.yipinhou168.com